Cancellation Policy

Cancellations must be made at least 24 hours prior to the scheduled booking time. Any cancellation made outside of this timeframe will result in the loss of the deposit.

Refunds

Refunds will only be provided in cases where the service provider is unable to fulfill the booking. No refunds available once treatment has started. Gift vouchers are not refundable.

Booking Policy Consultation

For consultations, a £10 deposit is required. This will be refunded if you attend your consulation & decide not to go ahead with treatment. If you book in for a treatment the £10 deposit can be used towards the cost of your treatment/as a deposit to secure your treatment booking.

For treatments, 30% of the cost of agreed treatment will be taken in advance to secure your appointment.

If cancelling an appointment, notice must be given 24 prior to your appointment for a full refund of inital deposit. No refunds will be provided for no shows/cancellations within 24 hours of your appointment.

Opening Hours

Monday - closed
Tuesday - closed
Wednesday - 09:30 - 12:30
Thursday - 09:30 - 15:00
Friday - 18:30 - 22:30
Saturday - closed
Sunday - closed